Business productivity tools have become a focal point for companies as they incorporate millennials into their workforce. These new employees expect seamless connectivity, the latest gadgets and the appropriate tools, online or otherwise, to carry out their work effectively. A new generation of tools is available to companies, but a generational shift also requires a change in culture; an enterprise that puts connectivity and mobility first. The inevitable shift to online and mobile has created a need for different skillsets within the workforce, different processes and tools for employees to fulfil their responsibilities. How can firms continue to attract tech-savvy employees, change their “DNA” and become digital entities? What tools, networks and equipment do companies and employees require? How can operators shift their business models to be a Network as a Service provider and capitalize on this opportunity?