San Francisco 12-14 Sept 2017

San Francisco 12-14 Sept 2017

The Retail Experience


Date & Time

Thursday, 14 Sep 2017

11:00 am - 12:30 pm


Moscone South, Esplanade level, Auditorium 3


Consumer adoption of IoT devices is expected to rise quickly – a recent study from Accenture found that nearly two-thirds of consumers intend to purchase a connected home device by 2019 and ownership of wearable technology is expected to double year over year. IoT is already disrupting the retail sector, particularly when it comes to the customer relationship. Smart shelves, shopping carts and in-store robots are all part of a smarter, IoT-enabled vision for an enhanced customer experience. It may be early days, but retailers are investigating how IoT will reshape the customer experience, create new revenues and enable them to enter new markets.